Before you reach out, give Charlie our real-time chatbot in the bottom left corner a shot! He’s wicked smaaht and can answer most questions about orders, shipping, returns, and more in just a few seconds. If he can’t help, no worries — our team is always here to jump in and get you what you need.
We're here to help! Whether you have a question about your order, need sizing advice, or just want to talk New England sports — our team has got you covered. We typically respond within 24 hours.
Before reaching out, check out our quick self-service options below — you might get your answer even faster:
Track My Order | Returns & Exchanges | FAQ
General Questions & Order Support Email us at help@chowdaheadz.com or click the link below to to use a contact form
Contact us
Wholesale Orders Looking to carry Chowdaheadz in your store? wholesale@chowdaheadz.com
Bulk Orders Need a large quantity for an event, team, or group? help@chowdaheadz.com
Media, Press & Marketing help@chowdaheadz.com
Got a quick question? Click the chat icon in the bottom left corner of the screen and say hi to Charlie — our wicked smaaht chatbot. He can answer most questions about orders, shipping, returns, and more in just a few seconds.
Chowdaheadz 35B Industrial Parkway Woburn, MA 01801
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We are online only, we ship wicked fast though so order now and it might even ship today!
Chances are, it’s already on the way! Most orders ship out the same or next business day, and you should’ve received a tracking email once it left our warehouse in Woburn, MA.
Please note: packages often get routed through sorting facilities like Nashua, NH or N. Reading, MA, so don’t worry if the tracking looks a little roundabout. Also, it’s common for the post office to mark a package as “delivered” a day early — give it 24–48 hours and it usually shows up.
Chowdaheadz will accept returns for products within 45 days of purchase (90 days for products ordered 10/1 - 12/25) that are not used, unopened, defective, or you are not happy with the item for any reason.
We can offer exchanges directly through the returns portal. Click the returns button at the top of the page and follow the instructions step by step
No problem! Click returns at the top of the page and go through the gift exchange process
Our coupon codes cannot be used on sale items or Mystery items (unless otherwise noted). Some codes require a minimum purchase, and most codes are limited to one use per customer. No discounts can be combined with other discounts. Some codes are found on third party websites and are not valid or are not created by Chowdaheadz. If your code is still not working, you can always contact us to see what the issue is.
At this time, all orders need to be placed online so we can focus on manufacturing & shipping. Please place your order online.
We have size charts avaiable on every product page!
