Returns & Exchanges
Chowdaheadz will accept returns within 45 days (90 days for orders placed between 10/1-12/25) for products that are not used, opened, defective, or you are not happy with the item for any reason. Choose from an exchange or refund/online credit with our simple step by step returns portal below.
To get started simply click the button below and fill out the necessary information.
Shopping online should be as trouble free as shopping in store. For this reason, our Returns Policy is super simple.
You have 45 whole days from the day your order is delivered to decide if it's not quite right and process your return. Everything you buy on our site is eligible for return except for items marked as final sale, custom items, and mystery items.
Returns will only be accepted if the item is in its original condition - this means unworn and unwashed. There are very rare instances where you may have received a damaged or incorrect item, in this case you will chose that option in our returns portal and we will get a new one to you as soon as possible.
We reserve the right to adjust your return method if your return arrives in an a condition which does not meet our returns policy.
Fit wasn't quite right and you want to swap it for the a size up or down? An exchange is your best option. The cost to return your incorrect size is on us!
You’ll receive a prepaid return label and the replacement size will be sent as soon as we've received your item back at our warehouse. You can opt for an instant exchange and we will ship your new size immediately. This will require you to put your credit card in and we will put a $1 hold on your card, as long as your items are in the mail within 14 days you will not be charged for anything. If your items aren't returned you will be charged for them.
Perfect if you know you’ll buy something in the near future, but aren’t quite sure what you want right now. We cover the cost of your return and you will receive a gift card through email for the cost of your order.
When you submit your return, you’ll receive a pre paid label to send your items back.
You should know how this works. We will issue you a pre paid label to send back your items. Your refund will be processed back onto your original payment method once your return is delivered to our warehouse.
35B Industrial Parkway
Woburn, MA 01801