Q: I have an idea for art but nothing on paper, can Chowdaheadz create artwork for me?
A: We have a full-time graphic artist on staff to design logos and artwork to your specifications. We will re-create text and fonts free of charge. If your product needs a design or artwork created from scratch, there is a $50/hr fee for graphics work. Most t-shirt designs only take around 1/2 hour to complete. Your account rep. will include an estimate on art time with your quote. Once an order is placed, we will then complete the design and create a digital production proof for your final approval.
Q: What file formats do you accept?
A: We accept a wide variety of digital and non-digital formats. We prefer digital, print-ready formats like vectorized PDFs, AI Files, and EPS files. If we receive a low-resolution JPEG or other similar format, there may be additional charges for having the artwork re-created for print use.
Q: Can you print me a shirt with the Red Sox logo? How about the Nike Swoosh?
A: NO, we cannot print ANY trademarked or copyrighted logos, marks or designs of the Red Sox or any other team, company or organization unless you have been granted express permission to use their images/logos/marks in your job. Please do not ask us to print anything of this nature.
Q:Can you print a few samples just for me to see, or so I can drum-up interest for future orders with them?
A: NO, WE CANNOT Print one-off samples unless they are attached to the approval process of a large order that has already been placed and paid for. We can however show you or provide samples of the blank items to be printed, and would be happy to share samples of our past work with you.
Q: How do I know my shirts are going to come out like I want?
A: What you see in your artwork is what your going to get, we send all of our customers proofs of their artwork which must be approve. We use the highest quality ink on the market and have a variety of t-shirt styles for you to choose from. Our staff has decades of experience in this business and we print a lot of t-shirts. We take pride in our work and want to leave every customer satisfied.
Q: How long will it take to get my t-shirts printed?
A: Our turnaround time is 5-10 business days after the production proof is approved. Please call for pricing on rush services if you need your job sooner.
Q: How and where do I get my shirts? A: We offer pickup at our Woburn, MA storefront free of charge. We can also ship the items to anywhere in the US, via UPS.